Compensation
Changed
11/12/2024
Under the impetus of the management contract concluded between the State and SNCB, a compensation system has been developed to compensate passengers who suffer a train delay.
SNCB therefore grants compensation :
For more information : https://www.belgiantrain.be/en/support/customer-service/compensation
Contact
Contact Fields
FOD Mobiliteit en Vervoer
Directoraat-generaal Spoorbeleid
Vooruitgangstraat 56
1210 Brussel
E-mail : PRS.DPF@mobilit.fgov.be