Compensation

Changed
11/12/2024

Under the impetus of the management contract concluded between the State and SNCB, a compensation system has been developed to compensate passengers who suffer a train delay.

SNCB therefore grants compensation :

For more information : https://www.belgiantrain.be/en/support/customer-service/compensation 

 

Contact

Contact Fields

FOD Mobiliteit en Vervoer
Directoraat-generaal Spoorbeleid 
Vooruitgangstraat 56
1210 Brussel

E-mail : PRS.DPF@mobilit.fgov.be